Transit times, shipping charges etc. 

Any package weighing over 13 ounces must be shipped using USPS PRIORITY

We are always operating at 100% efficiency. Our prices remain affordable because every item we send you is made to order and made with love that will speak for itself. 

Tracking Numbers are sent the moment your order is on its way. We do not provide updates on circumstances that may delay an order for a few days. 

Most orders ship in about a week. We take extreme care of each order and each order goes out the door precisely when it is finished. 

SPECIAL GIFT? Let us know: info@ka-tet19.net

 

Exchanges and Returns.

We are happy to exchange any item you aren't happy with! At this time we ask all returns and exchanges be sent back to us at:

Ka-tet19
14381 Titus Street Westminster. CA 92683

Please include your request for a replacement or refund. We will take care of it right away!

A lot of people figured out that we were sending out exchanges without getting the original goods back. 

 

SATISFACTION IS ALWAYS GUARANTEED.

Let us know if you need to try a different size or cut! We are very flexible when it comes to making the best. You may leave notes on ANY order and we will try and make it happen.